Return, Refund, Exchange & Cancellation Policy

We want you to have a smooth shopping experience. Please read our policy carefully before placing an order.

Returns

• Returns can be requested within 1 days of delivery.

• Items must be:

  • Unused and unwashed

  • In original condition

  • With tags and packaging intact

Returns will not be accepted for:

• Used or damaged items caused by the customer

• Items returned without prior request

• Clearance or final-sale items (if applicable)

To initiate a return, contact us with your order details and proof (photos/video).

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Refunds

• Once we receive and inspect the returned item, refunds will be processed.

• Approved refunds are issued to the original payment method.

• Refund processing time: 7 – 15 business days (bank/payment provider dependent)

• Shipping charges (if any) are non-refundable unless the error was from our side.

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Exchanges

• Exchanges are allowed for size or defective product issues.

• Request must be raised within 1 days of delivery.

• Exchange is subject to product availability.

• If the item is unavailable, a refund or store credit may be offered.

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Order Cancellation

• Orders can be cancelled before shipment only.

• Once shipped, cancellation is not possible — you may request a return after delivery.

• Refunds for cancelled orders are processed within 5 – 15 business days.

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Damaged / Wrong Product

If you receive a damaged or incorrect item:

• Inform us within 1 days of delivery

• Provide photos/video proof

• We will arrange replacement or refund accordingly